Part 3: Promises and Ethics
You’ve worked hard to have people find you and your business and orders are starting to come in. The world is looking pretty good, you’re becoming busier than ever, and your business venture feels like it is coming together.
Then, after a few good weeks of work, the orders begin to trickle off. Regular customers start to fade away. Your business is suddenly on course to become another statistic of failure!
You start to feel that your dream of earning from home won’t ever come true.
If you want to know how to earn money from home, you’ve got to incorporate two core concepts into every order you receive: delivering what you promise and giving 100% of what you have to that order when you’re working on it.
In other words, without promises and ethics, your business will fail.
Don’t Underpromise and Overdeliver! Just Don’t!
It’s a catchphrase that has been used for decades. When you underpromise and then overdeliver, you supposedly create a lasting relationship with a customer because you have beaten their expectations.
Try a different phrase: overpromise and then overdeliver. You will get more business every day if you set your customer’s expectations high and then exceed those high expectations.
Anyone can set the bar low and beat a lackluster goal. Not everyone can set the bar high and then do better!
When you underpromise and then overdeliver, what you’re really doing is lying. That’s what an ?underpromise? really is!
It’s a misrepresentation of what you can do. Over time, every customer you have will realize at some point that you are misrepresenting your abilities.
They’ll wonder why you need to lie to them. Then they’ll find someone else who provides a similar service who isn’t lying to them… and there goes your business!
Good Business Is Also About Good Ethics
Business ethics (also corporate ethics) is a form of applied ethics or professional ethics that examines ethical principles and moral or ethical problems that arise in a business environment. It applies to all aspects of business conduct and is relevant to the conduct of individuals and entire organizations. Via Wikipedia
There are a lot of distractions that happen when you’re working at home.
Maybe you’ve got kids and need to get them to school. Maybe you’ve got toddlers who need constant attention! There’s laundry to do, a house to clean, Facebook to browse, and funny tweets to read.
All of these distractions during the work day do one thing: they take you away from the customers who are paying you for 100% of your attention.
Now everyone has a bad day here or there. Kids can get sick. You can get sick. Life happens.
When you have established yourself as someone who will give 100% of what they have at any given moment to a customer, that reputation will give you leeway when life gets in the way.
If you aren’t giving 100%, but are saying that you are, people will know. Your customers aren’t stupid. They demand good ethics and if you won’t provide it, your work will go away.
Just Be Honest and Give Your Best!
If you want to earn money from home, just be honest with your prospects. Let your customers know ahead of time if you’ll be late.
Honor your business relationships by giving them your undivided attention.
Keep the distractions to a minimum, your hard work to a maximum, and your promises and ethics will grow in value over time to help your business succeed!
Image from Pixabay